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Apr
29

Graph Databases – Not just for facebook

Graph Databases – Not just for facebook Graph databases are a powerful type of database that is most notably being used in social search such as facebook’s graph search and recommendation engines such as Netflix’s recommendations. Graph databases allow me to search facebook for “My friends who like snowboarding and live near Reno, NV” and get a response fairly quickly (especially considering that facebook has 1.06...
Apr
28

My First Impressions of the New SCN Gamification

My First Impressions of the New SCN Gamification Starting today, SCN has been loaded with some new gamification features. If this is the first time you have heard about the changes, I recommend looking atChip Rodgers’ blog Game On!  #Gamification Coming to #SCN (SAP Community Network) which covers all of the new gamified features that have been included. You can learn more about the team that worked hard to get these new features implemented...
Apr
26

How Blogging is like Stand-Up Comedy

How Blogging is like Stand-Up Comedy People blog or do stand up comedy for many reasons. Some people want to become famous, some want to express themselves and some just share information in a different way. In stand-up comedy, you know if your joke went well if the crowd laughs and in blogging you know if your post went well if it was shared, tweeted, commented and facebook liked. Both comedy and blogging can be done by anyone, but it takes...
Apr
21

Should we hire user experience experts?

Should we hire user experience experts? The benefits of a great user experience makes sense. An easier to understand interface can lead to lower training costs, improved productivity and higher morale. A good user experience can lead positively affect the way employees and customers view the company brand as well. So, what does it require to provide a great user experience? Do we need to hire a interface designer or an artist to allow us to...
Apr
20

How Social Enterprise Can Empower IT

How Social Enterprise Can Empower IT Social media is dramatically changing the ways companies work with their customers. Don’t believe me? Go on twitter on tweet about a your customer experience with AT&T , Charter Media, Comcast or starbucks. There are people behind these twitter accounts that will reach out to you to correct a wrong. Companies are utilizing social media to listen and respond to customers like never before. This...
Apr
14

IT is a place of enablement not a group of disablers!

IT is a place of enablement not a group of disablers! Information Technology can enable managers to make data based decisions that can result in higher profits and productivity. Information Technology can transform business processes to make employees more efficient and allow them to make more informed decisions. Information Technology can mobilize a sales and customer service force and empower them to exceed customer expectations. IT organizations can also...
Apr
12

Enterprise mobile is more than mobile workflow

Enterprise mobile is more than mobile workflow I think the easiest use case for a mobile app is the workflow approval app. It makes sense that instead of waiting to check their email at the office, an executive can receive a notification on their mobile phone about a workflow request and approve it right there. However, this fails to change a business process, instead it just speeds up an existing process. There may be some benefit in this, but there...

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